Hyundai Sonata Plainfield IN

Gebrill Caldwell and Jess were an amazing team to work with to help us find exactly the right truck and get the best financing! Gebrill listened and was patient while we figured out the best options!

Woods was great to work with super helpful and did everything he could to get me done great guy!

Purchased a new vehicle & after we paid cash & were ready to leave I mentioned they hadn't given us the other key fob. We were told it had been lost & they would have to make a new one. When we get home & start going over all the features we realize the key fob we had been given was missing the key. It's been over 6 weeks since we purchased the vehicle & after numerous calls, still no key fob. As for the key, they want us to make an appointment with their locksmith to make a ... Read More

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DealerRater - Sep 30, 2026

Purchased a new vehicle & after we paid cash & were ready to leave I mentioned they hadn't given us the other key fob. We were told it had been lost & they would have to make a new one. When we get home & start going over all the features we realize the key fob we had been given was missing the key. It's been over 6 weeks since we purchased the vehicle & after numerous calls, still no key fob. As for the key, they want us to make an appointment with their locksmith to make a new key, expecting us to drive the 45 miles back to their dealership. I would definitely not recommend this dealership to anyone wanting to purchase a vehicle.

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Got online and met Ashley. She was sweet, polite, informed and actually listened to what I needed and needed to do. She set me up with Ryan and Tanner whom were very professional and focused on my needs. In finance I worked with Dwyane. Dwayne game me excellent choices and professional advice. I have had many vehicles and Ray Skillman Hyundai of Greenwood was the BEST EXPERIENCE in the vehicle purchasing I have ever had. EVER. I went to look at a jeep and Ashley had it set up, but asked me if it was ok to have another option ... Read More

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Google - Sep 29, 2026

Got online and met Ashley. She was sweet, polite, informed and actually listened to what I needed and needed to do. She set me up with Ryan and Tanner whom were very professional and focused on my needs. In finance I worked with Dwyane. Dwayne game me excellent choices and professional advice. I have had many vehicles and Ray Skillman Hyundai of Greenwood was the BEST EXPERIENCE in the vehicle purchasing I have ever had. EVER. I went to look at a jeep and Ashley had it set up, but asked me if it was ok to have another option to consider. She surprised me with it and another she thought would fit me better. She was right. Thank you Ray Skillman! You have all the right people in all the right places and an excellent inventory. You are doing it right! Everyone at your store was awesome!

Excellent customer service! Made sure we were happy with our decision. Worked hard to get us a deal we were comfortable with.

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read the reviews before you purchase, ESPECIALLY for a pre certified vehicle. the service department is even worse. save your money, time & sanity !

We purchased our Kona here in March 2025 and loved our initial experience. Upon purchasing the vehicle, we also purchased tire protection specifically for situations like we experienced recently. MIND YOU, we bought with the tires THEY had on it already. It's been 1.5 years later and the vehicle is used to commute to work. 3 weeks ago, our tire was compromised by a pothole in our neighborhood, and we reached out to have it serviced and were reminded by our sales rep Austin Cook that we purchased the protection. However, when we brought it in and needed to use it, we ... Read More

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Google - Sep 21, 2026

We purchased our Kona here in March 2025 and loved our initial experience. Upon purchasing the vehicle, we also purchased tire protection specifically for situations like we experienced recently. MIND YOU, we bought with the tires THEY had on it already. It's been 1.5 years later and the vehicle is used to commute to work. 3 weeks ago, our tire was compromised by a pothole in our neighborhood, and we reached out to have it serviced and were reminded by our sales rep Austin Cook that we purchased the protection. However, when we brought it in and needed to use it, we found out the finance department had submitted the wrong contract, even though the dealership’s system showed that we purchased the coverage and it was active. After 3 WEEKS of back and forth, they finally got the coverage issue corrected, only for us to then be told the damaged tire no longer had enough tread to qualify for replacement. We also asked if there was anything they could do to accommodate us after all of the trouble and received nothing. At that point, we asked for our tire back and decided we’ll have our vehicle serviced elsewhere going forward. Really disappointing experience, especially after purchasing extra protection specifically for peace of mind. Disappointed because we were hoping to have a lasting relationship with this dealership, but will be supporting our local mechanic instead!!

Purchased a car here back in April. Within 4 months it was already running horribly. Brought it in to be looked at since I literally just bought the car. I was told that the spark plugs needed changed and it's not covered under any warranty. They wanted to charge me $750 plus my $200 diagnostic check just to change my spark plugs. It literally took me 20 minutes to do this on my own. The fact that they didn't check the condition of my plugs before selling this car to me is embarrassing. Then to top it off when I got home ... Read More

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Google - Sep 14, 2026

Purchased a car here back in April. Within 4 months it was already running horribly. Brought it in to be looked at since I literally just bought the car. I was told that the spark plugs needed changed and it's not covered under any warranty. They wanted to charge me $750 plus my $200 diagnostic check just to change my spark plugs. It literally took me 20 minutes to do this on my own. The fact that they didn't check the condition of my plugs before selling this car to me is embarrassing. Then to top it off when I got home after picking up my car they didn't even put my engine cover back on. This all really made me not want to purchase here again. This is my third car I have bought from here and not sure if there will be another.

Had an excellent experience with salesman Marques Holmes. He took care of all our needs. Go Cowboys.

As soon as sales heard under 10k and cash they bailed. Couldn't find the vehicles on the lot and with no help went to a different lot. I know it wasnt a new car but you have them on your lot and gave zero assistance in even locating the vehicles. Went elsewhere will never return to this lot again.

I just got a hyundai venue from this location and the only reason it was a great experience was because I worked with Blake Newlin! Going to a car dealership is irritating because they are DESPERATE for your sale, you’re just another dollar sign to them, it’s gross. BLAKE NEWLIN WILL NOT MAKE YOU FEEL THAT WAY!! He’s just incredibly helpful and wants to help you find your perfect car! I’d buy a car from him any day! Request Blake if you ACTUALLY want to feel like you’re being taken care of instead of feeling ... Read More

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Google - Sep 2, 2026

I just got a hyundai venue from this location and the only reason it was a great experience was because I worked with Blake Newlin! Going to a car dealership is irritating because they are DESPERATE for your sale, you’re just another dollar sign to them, it’s gross. BLAKE NEWLIN WILL NOT MAKE YOU FEEL THAT WAY!! He’s just incredibly helpful and wants to help you find your perfect car! I’d buy a car from him any day! Request Blake if you ACTUALLY want to feel like you’re being taken care of instead of feeling pressured to buy something. 🙂

Had a great experience here. Our salesman, Gebrill Caldwell, knew every detail about the car. I asked a LOT of questions, and he had all the answers. Negotiating was very friendly and low-drama, and we never felt pressure or deception. It took about two hours, and that includes the test drive. I was happy with that.

Don’t ever buy a car from that shady ass place it’s a set up they are here selling lemons robbing hard-working families for their money

I set up an appointment for my wife to get her oil change and to get the horns repaired. They decided to do an oil change and a tire rotation and not even touch the horns. We never wanted the tires rotated. I called and asked them why they did that and they said that the horns where never on the write up. That was the main reason we took the car in. The oil change was just because it was close to being time. Jennifer Russel was the service advisor and she never went over the appointment with my ... Read More

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Google - Aug 24, 2026

I set up an appointment for my wife to get her oil change and to get the horns repaired. They decided to do an oil change and a tire rotation and not even touch the horns. We never wanted the tires rotated. I called and asked them why they did that and they said that the horns where never on the write up. That was the main reason we took the car in. The oil change was just because it was close to being time. Jennifer Russel was the service advisor and she never went over the appointment with my wife on why she was there and never confirmed anything with her. All she did was try and sell her an alignment. The tire rotation was just whatever. It was $20 I didn’t want to spend. But why not touch the horns? Aren’t the technicians suppose to honk the horn coming into and out of the shop for safety????? Heck the multipoint inspection as done, are the horns not on that inspection????? Like come on. Now my wife has to take another day off of work and go to another dealership that is not incompetent. I’m extremely not happy with them at all. They add a service that isn’t due and they don’t touch the main concern…. I would give a 0 star if I could…

I traded in a Honda Odyssey for a Hyundai Palisade 2.5 weeks ago. The reason for trading was to get a vehicle with a tow package that can pull my popup camper without squatting. Online the details for this Hyundai Palisade (as well as another I came to see) said a tow package was included. A tow package was NOT included with either vehicle. Quinton Tibbott, the sales manager, offered to add the tow package for half price for me to accept the deal. It is written in the “we owe” that they will pay half of the tow package and ... Read More

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Google - Aug 20, 2026

I traded in a Honda Odyssey for a Hyundai Palisade 2.5 weeks ago. The reason for trading was to get a vehicle with a tow package that can pull my popup camper without squatting. Online the details for this Hyundai Palisade (as well as another I came to see) said a tow package was included. A tow package was NOT included with either vehicle. Quinton Tibbott, the sales manager, offered to add the tow package for half price for me to accept the deal. It is written in the “we owe” that they will pay half of the tow package and he said the dealership would install it with all OEM parts. He said they would order it, when it comes in he will have a loaner car for me while it’s in their shop. I never heard from them so I called service 2 weeks after purchasing. She told me my salesman, Austin Cook, told her they were waiting for me to pay my half. She said he would send me a link so I could pay it. I explained my half was worked into the deal and already paid.I also questioned why he wouldn’t have already sent me the link if the parts were in to get it put on. I should mention it wasn’t even my idea to put my half of the cost into the deal because I didn’t even know it was an option. THEY asked ME if I wanted to put it in the deal and I said “oh wow, if I can, yes.” I’ve spoken with the salesman and sales manager who refuse to put my tow package on stating I haven’t paid for it. I’ve left messages for Bill Skillman and Ray Halton with no calls returned. The receptionist tells me there is no way to know when they will be in the store, and they don’t have any way to contact them except to leave a voicemail. Do NOT purchase a vehicle from them.

Staff was great and customer service was unflawed.

Absolutely loved everything the staff was super kind and understanding considering i decided to bring my kiddos along the day i purchased my 2022 Tucson hybrid thankful for my sales rep showing me the 2022 over the 2024 he really listened to me when I told him what I wanted with a sunroof and seat fabric.

Did everything to avoid warranty work on a brand new car I bought from them. Planned on trading in and buying another new Palisade from them but customer service after the sale is zero so we are going a different direction.

Darla is the best sales lady! She has helped me and my family many times! Ask for her!!!

Very good service! I highly recommend neekoh!

We had an outstanding experience at Ray Skillman Hyundai West! From the moment we walked in until we drove away in our new Telluride, the entire process was smooth, professional, and completely stress-free. A huge thank you to Devin Lester, who went above and beyond to make this the best car-buying experience we’ve ever had. Devin was knowledgeable, patient, and never made us feel pressured. He took the time to answer every question, kept us informed throughout the process, and genuinely cared about helping us find the right vehicle for our family. Buying a car can often feel overwhelming, ... Read More

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Google - Jul 31, 2026

We had an outstanding experience at Ray Skillman Hyundai West! From the moment we walked in until we drove away in our new Telluride, the entire process was smooth, professional, and completely stress-free. A huge thank you to Devin Lester, who went above and beyond to make this the best car-buying experience we’ve ever had. Devin was knowledgeable, patient, and never made us feel pressured. He took the time to answer every question, kept us informed throughout the process, and genuinely cared about helping us find the right vehicle for our family. Buying a car can often feel overwhelming, but the team at Ray Skillman Hyundai West made everything simple and enjoyable. They were transparent, efficient, and treated us with kindness and respect every step of the way. We absolutely love our Telluride and couldn’t be happier with our decision. If you’re looking for a dealership that values its customers and provides exceptional service, we highly recommend Ray Skillman Hyundai West. Be sure to ask for Devin Lester—you’ll be in great hands! Thank you again for such a fantastic experience! We’ll definitely be back and will be recommending you to our family and friends.

We are Costco members and wanted to use the Costco Auto Program, which is why we came to this dealership. J.R. was an amazing salesman who made the car buying process so much easier and pleasant than we ever expected. The entire team that assisted us was phenomenal. It was the best car buying experience we have ever had. My husband normally hates the car shopping and buying process, but he was thrilled with how easy they made it for us. I highly recommend this dealership of professionals!

Ray Skillman Hyundai Southside is the best place to get a great car. I leased my first, ,2011Hyundai Toucsan SE , then bought it at a fair price after the lease. I didn't even look at other brands, went back to Skillman for what I wanted and got the same great sale of my new one. Darla was an excellent sales rep & helped greatly with the electronic setups. Very impressed. Would recommend this dealership.

Do not but used cars here! A person should not pay 20k for a "certified" vehicle and then have to pay 5k for engine work months later, while still under warranty, because it's *of course* not covered. It was either poorly certified or extreme overpriced. I've purchased several new vehicles here over the years, and the last time had so many extra unmentioned fees (over a 20% increase from sticker price, from 39k to 48.7k) I thought I was at TicketMaster. You'll never see another dime from this household. High standards? Lol dude tha engjne lasted 4 ... Read More

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Google - Jul 22, 2026

Do not but used cars here! A person should not pay 20k for a "certified" vehicle and then have to pay 5k for engine work months later, while still under warranty, because it's *of course* not covered. It was either poorly certified or extreme overpriced. I've purchased several new vehicles here over the years, and the last time had so many extra unmentioned fees (over a 20% increase from sticker price, from 39k to 48.7k) I thought I was at TicketMaster. You'll never see another dime from this household. High standards? Lol dude tha engjne lasted 4 months...WHAT STANDARD IS THAT? ABSOLUTE TRASH?

Incredibly friendly staff. We drive a Nissan LEAF And this is one of the only available charging stations around Indianapolis to fast charge. The staff is always so friendly and accommodating. Love browsing their inventory while we’re there. This dealership is at the top of our list when we purchase our next vehicle.

Chris was so wonderful and helped me get my truck sold!

Good service and friendly people .

Casey/KC (however it’s spelled) in the in house finance NEVER reads accounts because she has called me multiple times after I’ve already called about my payment. I really shouldn’t have to deal with her after already explaining myself. She also isn’t aware of how the links actually work. Literally if my phone rings on Saturday morning it puts me in the worst mood because I know it’s her. She makes me want to turn my vehicle in and start over somewhere else and I’m halfway through my lease! I wish my in house ... Read More

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Google - Jun 20, 2026

Casey/KC (however it’s spelled) in the in house finance NEVER reads accounts because she has called me multiple times after I’ve already called about my payment. I really shouldn’t have to deal with her after already explaining myself. She also isn’t aware of how the links actually work. Literally if my phone rings on Saturday morning it puts me in the worst mood because I know it’s her. She makes me want to turn my vehicle in and start over somewhere else and I’m halfway through my lease! I wish my in house finance had stayed in Martinsville where I started.

Had the part I needed in stock

Ray Skillman Southside Hyundai was an absolute pleasure to deal with from start to finish. We weren't pressured at all, and the entire staff was very friendly. JR Taylor (Salesman) was extremely kind, polite, and helpful throughout the entire experience. Highly recommend!

Bought a new car from them. Worst dealership expierence in my life. So many other places to spend your money.

Nicest waiting room on the south side!

Great customer service with no high pressure sales, used vehicle was fairly priced and as described. Enjoyed working with Darla and Chris.

Perfect car purchasing experience! From getting a quote for my trade-in over the phone to the test-drive and negotiation.

If I could give 0 stars I would. My son’s check engine light came on and he took his Tucson in to see why and he was charged $198.00 for a gas cap on a vehicle he has a warranty on. Why wouldn’t a diagnostic be covered on his warranty, that he paid A LOT of money for??? This shouldn’t be a thing! Every single one of our vehicles came from Skillman. We will definitely reconsider our next purchase.

Service dept is great! I originally bought my Hyundai at Bob Rohman on E. Washington St. but will never go back there again.

I drove from Noblesville to this dealership for a Honda Odyssey—about an hour. We are a family of 7 and needed to trade in a telluride because we just didn’t fit in it. We wanted to be back in on the van mom life. JR was so helpful, no pressure and really worked with us to make us happy. Very happy with our experience and will use him again. So thank you, JR!

Friendly but not pushy. They let you take you time and look over the selection of car models. Allowed for a very thorough test drive on all the vehicles I needed to consider.

Scheduled a complimentary maintenance for my 2024 Elantra, which is supposed to be free. At the end they tell me I owe $129. Told me I used all 4 uses of it, which doesn’t make sense since the policy says its valid until 3 years or 36,000 miles which ever comes first (which I haven’t gotten to either of those). Would’ve never scheduled the service if I knew I needed to pay. Clearly this place is disingenuous. Will never come back.

I am extremely disappointed with my experience at Ray Skillman Hyundai and the way I was treated throughout this process. I scheduled an appointment to have my horn repaired and made it very clear that I needed a Saturday appointment because I had been told the repair would take all day. I also explained that I rely on my vehicle for work during the week and that, as a cancer patient, my PTO is reserved for chemotherapy and doctor appointments. My time and transportation needs were clearly communicated in advance. Despite that, I dropped off my vehicle for the scheduled ... Read More

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Google - Mar 23, 2026

I am extremely disappointed with my experience at Ray Skillman Hyundai and the way I was treated throughout this process. I scheduled an appointment to have my horn repaired and made it very clear that I needed a Saturday appointment because I had been told the repair would take all day. I also explained that I rely on my vehicle for work during the week and that, as a cancer patient, my PTO is reserved for chemotherapy and doctor appointments. My time and transportation needs were clearly communicated in advance. Despite that, I dropped off my vehicle for the scheduled Saturday appointment, only to receive a call four hours later informing me that the repair could not even be performed because only lube technicians were available on Saturdays. This was completely avoidable and reflects a serious lack of communication and competence. If the repair could not be done on a Saturday, that should have been disclosed before the appointment was ever made. There was no excuse for wasting my time and leaving me without my vehicle for hours unnecessarily. On a later visit, I requested a loaner car and was made to feel as though I was asking for something unreasonable. When I arrived, Robin addressed me in a rude and unprofessional manner in front of other customers, stating that they do not have many loaners, that everyone wants one, that they have eliminated many of them, and that I “better figure out what to do next time.” That comment was inappropriate, embarrassing, and entirely unacceptable. No customer should be spoken to that way, especially in a public setting. Asking for a loaner during a repair is not improper, and being shamed for it was disrespectful and unnecessary. The overall experience showed poor planning, poor communication, and a troubling lack of professionalism and basic courtesy. I expected far better from a dealership service department. Instead, I was inconvenienced, dismissed, and treated with disrespect.

Had 7:00 am appointment for what was a 0.4 hr ECM campaign. Took more than 5 hours.

I have been a faithful customer, leasing 3 vehicles back to back. This last time has been the worst experience ever. I traded in the last lease on a pull ahead. The dealership didn’t tell me I needed to stop auto payment so they took out the payment and now refuse to do a refund. I wasn’t given paper plates and was told to drive on my other vehicle plates until I went to the BMV and was pulled over just days after leaving the dealership. The lights on the dash come on every single time there’s a ... Read More

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Google - Mar 5, 2026

I have been a faithful customer, leasing 3 vehicles back to back. This last time has been the worst experience ever. I traded in the last lease on a pull ahead. The dealership didn’t tell me I needed to stop auto payment so they took out the payment and now refuse to do a refund. I wasn’t given paper plates and was told to drive on my other vehicle plates until I went to the BMV and was pulled over just days after leaving the dealership. The lights on the dash come on every single time there’s a little moisture on the front camera and when I spoke with someone at the dealership they said that’s normal. Worst experience by far.

Tanner was a great salesman. Dealerships walked us through all the car features and setting up in fun infotainment system.

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The worst dealership for Hyundais on the whole eastern coast of the United States I urge everyone who reads this to stay far away from this place they are far from trustworthy.

Do not recommend. I brought my vehicle in for a recall and got it back with issues that did not exist before taking it there. I returned with the car and they refused to fix the issues they caused. Do not use this dealership.

* Please make sure the general manager sees this review * I had a great experience purchasing a vehicle from this location. This is one of the first times, I have purchased a vehicle and did not feel taken advantage of. From the very beginning, working with Ms. Kensey on your internet sales team. She is a sweetheart and she keeps great communication. Big shout out to my boy Marcus, he is a genuine / straight forward guy, he did an awesome job showing me the vehicle and made sure I was going to be happy with my purchase. He even came in ... Read More

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Google - Feb 27, 2026

* Please make sure the general manager sees this review * I had a great experience purchasing a vehicle from this location. This is one of the first times, I have purchased a vehicle and did not feel taken advantage of. From the very beginning, working with Ms. Kensey on your internet sales team. She is a sweetheart and she keeps great communication. Big shout out to my boy Marcus, he is a genuine / straight forward guy, he did an awesome job showing me the vehicle and made sure I was going to be happy with my purchase. He even came in to show me the vehicle on his day off. I cannot say enough great things about that guy, he is definitely a great asset to your team! Lastly, working with Austin in Finance, he did an awesome job going over paperwork, ensuring I knew exactly what I was signing and what kind of deal I was getting. He even hooked me up with a great deal on an extended warranty! I can't thank you guys enough. Thank you for being awesome. Working in a dealership myself, I know what its like to feel the pressure of making numbers and quotas, but you guys made sure I was well taken care of. Thank you!!! (:

I have a brand new 25 Sonata just called to inquire about service Jennifer was extremely rude from the get go .My driver door is broken and I was calling to see about an oil change. Didn't even make it as far as the oil change because she told me it would be Friday before they could even look at my vehicle which is fine and dandy I understand you're backed up I Can deal with that, however she did not even want to take my VIN number did not even want to schedule the appointment and when I ... Read More

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Google - Feb 21, 2026

I have a brand new 25 Sonata just called to inquire about service Jennifer was extremely rude from the get go .My driver door is broken and I was calling to see about an oil change. Didn't even make it as far as the oil change because she told me it would be Friday before they could even look at my vehicle which is fine and dandy I understand you're backed up I Can deal with that, however she did not even want to take my VIN number did not even want to schedule the appointment and when I Asked if I could bring the car today and let it sit she said sure but we can't look at it till Friday! That's absolutely insane. I used to work in a shop. That's not how it works Jennifer! I told her I would find a rental car if need be . Even though a loaner car has always been provided ! Just moved to the area was super excited and now I am really bummed out to drive 30 min away to Try and make a relationship with the northside branch. I will be contacting Chad her boss to speak further about this . Our fleet company has used this specific location for many years with no issues ! It seemed to be because I did not buy this specific Sonata from this location. She did not want to even entertain speaking to me super condescending tone very unfriendly definitely not somebody that needs to be in customer service in my opinion..

We just purchased a new Palisade Hybrid from Ray Skillman Hyundai in Greenwood. We had an amazing salesperson, Darla, who made the buying process super easy. Just a real pleasure to work with and helped us get an appointment at Ziebart by calling her go-to contact there after business hours. Mike, the finance manager, was great as well. Highly recommend.

Great experience here at this location. The online team was great with communication via text messaging. Joe, Jessika.Ashley were great to work with during this process. I was able to se tie financing with them, get a good vehicle and complete most of the process via text and phone calls before coming into the dealership. I drive a commercial truck for a living and time is hard to find. Thank you so much for getting this deal done for me. I will definitely be back.

👍👍so nice every one here !

I want to take a moment to recognize the kindness and respect shown to me by the team at Ray Skillman Southside Hyundai. While I haven’t purchased a vehicle from them yet, the care they’ve shown me — simply by helping me charge my EV — speaks volumes about who they are. No pressure. No obligation. Just genuine helpfulness and decency. That kind of integrity is rare and deeply appreciated. Because of this experience, I’m beyond motivated to make Ray Skillman Southside Hyundai the place where my family purchases our next vehicle. When people treat you well before a ... Read More

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Google - Feb 6, 2026

I want to take a moment to recognize the kindness and respect shown to me by the team at Ray Skillman Southside Hyundai. While I haven’t purchased a vehicle from them yet, the care they’ve shown me — simply by helping me charge my EV — speaks volumes about who they are. No pressure. No obligation. Just genuine helpfulness and decency. That kind of integrity is rare and deeply appreciated. Because of this experience, I’m beyond motivated to make Ray Skillman Southside Hyundai the place where my family purchases our next vehicle. When people treat you well before a sale is ever on the table, that tells you everything you need to know. Highly recommend.

Ray Skillman Hyundai was a great experience. We had bought from them in the past and they appreciated that and helped us with our current purchase. They were exceptional on trying to find the best deal as far as financing went . Great service and we appreciate our salesman Zach Clossen he worked well with us and very patient with us so thank you Zach I’ll be sending people your way ❤️

I went there for my brand new Hyundai Elantra 2025 first service here they did the oil change and given me back the vehicle without even washed from outside or cleaned from inside. Handover me the vehicle in same dirty condition. When asked the lady said our car wash is closed from 2 years. Strange the car service center doesn’t even wash the cars.

They don't have our best interests in mind. No proper diagnosis or communication between customer, technician and service rep. Heavily marked up easy to replace Cabin filter is their default recommendation in every visit no matter what.

Great people to work with ! Great Service ! Quick in and out !

Got me worked in when others couldn't

This dealership is severely dysfunctional. They promised certain things and under delivered not only with the car but with the customer service aspect. We can real close to blowing up an engine from a tech that didn't add oil to the car during an oil change, they just kept blaming it on oil consumption but sorry for a car to never have consumption issue to burn more than 4 quarts in under 1000 miles since oil change is a wild assumption. Lwe added oil to get it to the dealership and they said they topped it off and said everything was ... Read More

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Google - Nov 18, 2025

This dealership is severely dysfunctional. They promised certain things and under delivered not only with the car but with the customer service aspect. We can real close to blowing up an engine from a tech that didn't add oil to the car during an oil change, they just kept blaming it on oil consumption but sorry for a car to never have consumption issue to burn more than 4 quarts in under 1000 miles since oil change is a wild assumption. Lwe added oil to get it to the dealership and they said they topped it off and said everything was fine but never topped it off and tried to lie about it. Absolutely they worst dealership I have ever dealt with and not what anyone should have to deal with. Service manager was requested and we still never got a call from them which shows they give zero cares about anyone or how there techs treat people vehicles. I would go elsewhere from now on if you are looking. The whole Rag skillman group is garbage at this point and I'll drive further just to buy and service vehicles from now on. Do better

Service here is fairly quick and easy considering they are changing the oil, topping fluids, checking alignment and doing an all points inspection... for free! It comes with the purchase a new Hyundai. Most importantly, even though my Hyundai was purchased at another location, they are taking care of all of my needs here. They even helped me setup free features I didn't know were available, like the Bluelink system. This is my now my favorite Hyundai service and future sales location. Thanks Ray Skillman!

Rude service advisors, inadequate service, car is more messed up than when I brought it. I bought my car here, but I will never bring it for service again. Indy Honda is worth the drive.

My brand new car needed a new transmission. I was initially told the car was fine, finally got a resolution but the process was a mess. They had my car sitting there for a month, I got a loaner that came with its own issues. Finally got my car back and my car is filthy. Had my car a month and couldn't run it through a car wash? It's covered it dust inside and out.

We went to get our oil leaks fixed on our 2020 Palisade. They fixed the oil leaks BUT DIDN'T PUT OIL BACK IN!!!! We drove our car for almost 2 weeks WITHOUT OIL. You wouldn’t think taking it to the dealership that you would have to check to make sure they put oil in it. This could have cost us our vehicle! They even put a sticker on the inside of our windshield stating when our next oil change needs to be. Lazy.

Service advisor Jennifer stated my oil pan was damaged by previous shop for tightening it too hard possibly and was cross-threaded. Advised I would need a new oil pan, I was never given a price even after asking even though that most likely was not the case. I asked for picture or proof, none were provided. Very dishonest service advisors and techs - After checking myself, at most all the oil pan would have needed a new drain plug. The tech I believe most likely never checked the oil pan to begin with as the trim covering the pan was ... Read More

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Google - Aug 13, 2025

Service advisor Jennifer stated my oil pan was damaged by previous shop for tightening it too hard possibly and was cross-threaded. Advised I would need a new oil pan, I was never given a price even after asking even though that most likely was not the case. I asked for picture or proof, none were provided. Very dishonest service advisors and techs - After checking myself, at most all the oil pan would have needed a new drain plug. The tech I believe most likely never checked the oil pan to begin with as the trim covering the pan was secured by zip ties I put on the vehicle, which were still on after service and never mentioned.

Lackluster service from maintenance customer service. I would not recommend taking your car to the dealership for maintenance. They are 100% invested in making revenue and not providing a positive customer experience.

After a great deal of research, I purchased a 2023 Ioniq 5 Limited, and I paid $5000 over retail. Until this year, I have loved the car. I even recommended the ionic 5 and Hyundai to others. On January 3 of 2025, the electronics in the car failed, and I had to have the car towed to the dealer, just one day before it was scheduled to complete a service recall. The car spent 38 days at the dealership waiting for parts to arrive and for the recall to be completed. Then on April 24, the car died on a busy Street with lots of people piling up ... Read More

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Google - May 23, 2025

After a great deal of research, I purchased a 2023 Ioniq 5 Limited, and I paid $5000 over retail. Until this year, I have loved the car. I even recommended the ionic 5 and Hyundai to others. On January 3 of 2025, the electronics in the car failed, and I had to have the car towed to the dealer, just one day before it was scheduled to complete a service recall. The car spent 38 days at the dealership waiting for parts to arrive and for the recall to be completed. Then on April 24, the car died on a busy Street with lots of people piling up behind me during rush-hour. Since it was an electronic system failure, I could not turn on the flash flashers, and it took quite a while to recharge the 12 V battery long enough to release the electric parking brake and put the car in neutral. It took the dealership about a week and a half to get a diagnosis from the factory tech support folks. And now on May 23, after nearly a month, we are still waiting for parts to arrive to repair my vehicle. As of today, my car has been in the shop 48% of the days since the beginning of the year. Contacted Hyundai customer support, and they are refusing to buy back this vehicle. It’s a lemon And I’m afraid I’m stuck with it. Do not buy a Hyundai Ionic 5, or any Hyundai electric vehicle. I’m afraid it will be very disappointed.

Marcus done did me wrong ! My car was totalled he sold me GAP insurance I informed Marcus of this incident, He asked for a copy of total loss from my insurance company When I showed up at the dealership.to seek his assistance he was fine till he I informed him I bought a new hyundai from Ray skillman hyundai Avon. Then he got salty and told me It is an issue between Hyundai and me then he went on to say he could've given me a better deal than Avon and proceeds to quote me what he could'... Read More

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Google - Apr 2, 2025

Marcus done did me wrong ! My car was totalled he sold me GAP insurance I informed Marcus of this incident, He asked for a copy of total loss from my insurance company When I showed up at the dealership.to seek his assistance he was fine till he I informed him I bought a new hyundai from Ray skillman hyundai Avon. Then he got salty and told me It is an issue between Hyundai and me then he went on to say he could've given me a better deal than Avon and proceeds to quote me what he could've done ! Marcus led me to believe he would assist me in dealing with the GAP I GAVE HIM THE INFORMATION HR ASKED FOR BUT, HE TURNED SALTY ON ME!

Extremely disappointed with the service department. They have you make an appointment, you tell them what's going on and even show video proof of the issue. Drop the car off at 8am because they schedule the appointment, hear from no one all day long, go to check and see at 5pm and the manager tells you they don't even know why the car is there and haven't even checked the issue. Why even schedule an appointment if they don't even do the work? Makes no sense at all. Now my 9 month pregnant wife is without a ... Read More

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Google - Mar 24, 2025

Extremely disappointed with the service department. They have you make an appointment, you tell them what's going on and even show video proof of the issue. Drop the car off at 8am because they schedule the appointment, hear from no one all day long, go to check and see at 5pm and the manager tells you they don't even know why the car is there and haven't even checked the issue. Why even schedule an appointment if they don't even do the work? Makes no sense at all. Now my 9 month pregnant wife is without a car until the the service department decides to stop chatting with each other and drinking coffee all day long and does the work they have scheduled for the day. It was literally a squeaking steering wheel and they didnt even check it or let us know anything. They just closed the service department with no call or update at all. This is my third car from this dealership and I highly doubt I'll be buying a 4th from this location just because of how unorganized the service department is. After paid $900 no next service notification Every time bad experience , never change next service notification stickers lazy people whole service department….👎👎👎👎👎👎👎👎Very bad experience since I bought brand new Hyundai palisade 2023 i came to drop my car this morning and the lady Jennifer was very rude while i was there 12 :20 pm for my 1 pm service appointment first things she welcome me with ohh you so early and keep mentioning me that do you want to do your service because its $120 cost , i was surprised that she made me felt like I can’t afford service if i can afford new Hyundai palisade the reason was me dropping my car is my store is couple miles far from this place so normally i wait and come back to pick up my car but today my bad luck i met Jennifer so she even didn’t start work until i called 2:40 pm anyways i have to find different place for my service and never come back .

If you're getting an oil change on a Saturday they close at 1pm and don't let you know that nor do they leave your keys with the sales staff (that has normal weekend hours). So you won't get your keys until Monday.

We would never buy another car from this dealership. We love the car but had a horrible sales experience. Example: we were there for 4:hours.

Be sure to check your paperwork very carefully. This place is known to do weird additions to your price. I had a family member get screwed over and they wouldn’t take our call to figure this out. Luckily we were able to get this resolved with the bank

Tyler was great listening to my needs and wants helping me with my purchase. Austin in finance was clear with all the numbers too. More than 4 weeks later, haven't received paperwork for registration. Plates expires tommorow and dealer doesn't want to help cause they said it wasn't their fault. It was much worse than those words said to me. So now I have a nice car i can't drive until I get a special temp tag from the state. Thanks a lot Ray Skillman. Don't recommend.

Ok, I decided to wait for about 3 months before I wrote this review regarding my experience with Ray Skillman Southside Hyundai. Back in January of 2022 my wife and I were looking for a Hyundai Santa Fe Calligraphy. Due to COVID our local dealer in Terre Haute, IN didn’t have any and wasn’t expecting any until April or beyond. So we decided to look to Indianapolis for dealerships and came across Ray Skillman. From my house to the dealership one way is 77 miles. So, I called the dealership and was connected to Tyler. I told him what I wanted, ... Read More

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DealerRater - Jan 4, 2025

Ok, I decided to wait for about 3 months before I wrote this review regarding my experience with Ray Skillman Southside Hyundai. Back in January of 2022 my wife and I were looking for a Hyundai Santa Fe Calligraphy. Due to COVID our local dealer in Terre Haute, IN didn’t have any and wasn’t expecting any until April or beyond. So we decided to look to Indianapolis for dealerships and came across Ray Skillman. From my house to the dealership one way is 77 miles. So, I called the dealership and was connected to Tyler. I told him what I wanted, and in the end the 77 mile trip was worth it. We got what we wanted for a better price. The entire deal was completed in less than one hour. My review of this experience can be seen on the website. Well, come to find out that the 2024 models of the Hyundai Santa Fe added an additional row of seats and was a bit bigger than our Calligraphy so we went to our local dealership in Terre Haute once again to see about trading in our current vehicle. To be honest, our Terre Haute dealership, who I had dealt with for years prior to COVID was terrible. The sales representative was very difficult to deal with, and I personally felt like she was not knowledgeable regarding the features of the vehicle. So, one again I called Ray Skillman and asked for Tyler. I told him what I was looking for; in this case it was a 2024 Santa Fe Limited. He let me know what he had. He mentioned that he had one in green which immediately caught my wife’s attention. So once again we drove the 77 miles to their dealership. And once again within one hour we drove out with our new Santa Fe. We had a better deal with a lower interest rate than with our Calligraphy, and to this day are completely happy. Now, I have been a devoted Hyundai owner. I have owned 4 Sonatas, 1 Tucson, and now 3 Santa Fes. It’s save to say I am happy. I have never had any major problems with any of the vehicles I have owned. Of those eight vehicles, all but the last two were bought locally. And should I ever need to buy another Hyundai, it will be at Ray Skillman. And as long as Tyler is there, he will be the only salesman that I will deal with, though I would imagine that any salesman would be just as good. Tyler, with both of my deals didn’t have me leave the lot until I was comfortable with the features my car offered. He is also very faithful in following up weeks and even months later to insure you are pleased with your vehicle. Now, at this same time my brother-in-law purchased a 2025 Grand Cherokee Limited. I had the privilege to help him set up the different options his vehicle had to offer. So, I just wanted to give a comparison. Yes, when I bought my vehicle I also purchased the extended warranty, the rim and tire package (which I had to use 2 weeks ago when I blew a tire on a pothole which saved me $412.00), and their top of the line Ziebart package. I have no regrets. But when I looked at the Grand Cherokee Limited compared it to my Hyundai Santa Fe Limited. There is absolutely no comparison. They both cost about the same, maybe the Grand Cherokee a bit more, but when it comes to all the features, the Grand Cherokee doesn’t even begin to come close. I would never consider the Cherokee after having driven the Santa Fe. I would HIGHLY recommend to anyone; before you shop for another comparable vehicle, take the time, go to Ray Skillman and test drive a Santa Fe and get the low down on all it has to offer. After you find out what it has and how comfortable it is to drive, any other vehicle in this class won’t do. And I emphasize to be sure to compare apples to apples. So there you have it. No better deal than what you’ll get at Ray Skillman. No better attitude that what Tyler will present to you. No pressure to buy. And I truly feel that they are concerned about your needs and how they can come to a deal that will meet those needs in the price you can afford. Thank You Ray Skillman and Tyler

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Don't pay with a check they will accidentally shred it at your cost

UPDATE: My husband was also in the market to buy a new car. He sold his car to Carvana, two days after I traded in and they gave him the EXACT value they had estimated it would be worth, which is funny because the salesman at Ray Skillman said it was a lie. For reference, Carvana was going to give me $1,100 more than Ray Skillman, go there if you want a good value for your vehicle! Great new car buying experience, but I would NEVER trade a car here again. After going back and forth 3 times about the trade-in value, ... Read More

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Google - Nov 25, 2024

UPDATE: My husband was also in the market to buy a new car. He sold his car to Carvana, two days after I traded in and they gave him the EXACT value they had estimated it would be worth, which is funny because the salesman at Ray Skillman said it was a lie. For reference, Carvana was going to give me $1,100 more than Ray Skillman, go there if you want a good value for your vehicle! Great new car buying experience, but I would NEVER trade a car here again. After going back and forth 3 times about the trade-in value, i was told my offer would be $2000 less than Kelly Blue Book because my car doesn't hold its value. I trusted the salesman, which was my mistake, because 2 days later they listed my car for almost $5000 more than they gave me. I felt insulted and taken advantage of. Not only was I lied to, but I was made to feel like it was really hurting Ray Skillman to give me a measly $300 more than their final offer. I would recommend going elsewhere if you really want a GOOD value for your trade-in because it is clear Ray Skillman only cares about putting more money in their pockets.

I bought my car from another store that got it from this one. My plates are going to expire and they won’t release my title. I can’t plate said car and I’ve already had to make the payment on it. In a less than 2 weeks I’ll be paying added fees because they drug their toes. This store is incompetent and holding up the process. Do better and get the other store my information.

does not honor error on their price after saying they would.

Receive so much physical spam from these guys about a vehicle I've never owned. I've called 5 or 6 times and each person promises I've been removed from the list. But continue getting pieces of mail at least once a week from various Ray Skillman dealerships around the city about my trade-in (again, on a vehicle I've never owned). Pieces of mail come in as official-looking, unmarked, yellow envelopes to convince you they are something more important than dealership mail. It's the exact type of stuff that would make me not want to do business with a ... Read More

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Google - Aug 19, 2024

Receive so much physical spam from these guys about a vehicle I've never owned. I've called 5 or 6 times and each person promises I've been removed from the list. But continue getting pieces of mail at least once a week from various Ray Skillman dealerships around the city about my trade-in (again, on a vehicle I've never owned). Pieces of mail come in as official-looking, unmarked, yellow envelopes to convince you they are something more important than dealership mail. It's the exact type of stuff that would make me not want to do business with a dealership in the future.

If I could give the service department here no stars I would. I’ve had multiple encounters with Jennifer to be specific, if you want one reason to not bring your car here she is that reason. Back in December 2023 I brought my car in as it began to have issues on a drive to Ohio, it was taken to two different places to have it scanned, it read a misfire in cylinder 2. The service department said bring it in & they would work it in. Upon drop off I was told I would hear from them by Friday- I ... Read More

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Google - Aug 2, 2024

If I could give the service department here no stars I would. I’ve had multiple encounters with Jennifer to be specific, if you want one reason to not bring your car here she is that reason. Back in December 2023 I brought my car in as it began to have issues on a drive to Ohio, it was taken to two different places to have it scanned, it read a misfire in cylinder 2. The service department said bring it in & they would work it in. Upon drop off I was told I would hear from them by Friday- I brought it in on Monday. I didn’t hear anything Friday, I waited until the following Wednesday to give grace. When i called to check on it I was told by Jennifer they were doing me a favor by working it in & they would call when they had time. Basically I was an inconvenience not to ask for an update that I was told I would get. Fast forward to the update- for $700 I was told the spark plugs & ignition coil needed changed. I explained that was already tried it didn’t resolve the issue. The car burns oil faster than it should. It has to be checked biweekly or else it’s dry, the oil light never comes on either. Upon a further diagnostic they found oil leaking into the exhaust & a crack in the header. Two months later I got my car back. Thankfully I was able to use my grandfathers car to continue with life since a rental wasn’t provided. Now it’s may- the white hood of my Santa Fe is peeling everywhere. In hopes of avoiding the service department I called Hyundai consumer affairs. Due to my car being a 2016 & the “defect” of these hoods being in 2017 I was offered a goodwill repair but I had to go through their service dept. again. I asked for ANYONE else besides Jennifer but lo & behold I had to deal with her again. I was told to take my car to get an estimate from a body shop then bring the estimate & car back to Hyundai to have pictures taken, they would then submit this information & call me with a percent Hyundai would cover. The estimate was for $926.28 Hyundai said they would cover 60% of this amount & I would be responsible for the other 40%. I agreed to these terms. I asked if Hyundai would repair it or if I schedule an appointment with the body shop as I’ve never gone through this process before. Jennifer was unsure & said she would get back with me. Upon calling back I was told to make the appointment with the body shop, when it came time for payment to have the body shop call Hyundai, ask for Jennifer and give them my name to open my file. The call ended, that was in June: The appointment was made for July as that was the soonest available. The body shop to pick my car up 7/11/24, I told them the steps to take to have Hyundai pay their portion. The body shop then notifies me that Hyundai said I have no claim open, it was closed due to in activity, meaning Jennifer did not document that I accepted the terms and stated I would take it to the body shop to get fixed. With this they would have to reach out to Hyundai warranty to have it reopened- that could take a few days. This is now a Thursday afternoon, I cannot get my car back without paying for the repair. I call Hyundai service department to ask why this happened since I know for a fact how the conversation went over a month prior. Jennifer answered immediately & recalled our conversation from June. But still says she didn’t know I was going to take it somewhere else to have it repaired because I didn’t let her know. I was also told at this time Hyundai would only be paying $375.84 which is roughly 40% of the estimate I had done. To recall I was told Hyundai would pay $555.72 (60%) I was responsible for the $375.84 (40%) back in june. Jennifer informed me I was wrong, that’s not what she told me. They would never cover 60% of a body shops estimate as that’s the price for an individual, they would pay a dealership rate which is 60% of a price from Hyundai. Continue in pictures.

I have been leasing with this company for roughly six months consistently and have had a terrible experience with the lease here buy here representative, Chelsie and Amanda! They are very unprofessional and verbally abusive via phone and text! I would not recommend doing business with the company or these individuals! They suck!

Last time I had a headlight bulb replaced it was about $30. I have a receipt for a turn bulb for $13.45. I was charged $83 today. If I could remove bumper and do myself I would. When I called to schedule to come in I was told to come between a certain time, no appointment necessary. I get to dealership and Miss Russell proceeded to lecture me about appointments etc... then said it would be a very lengthy wait. Said it would cost about $20. I feel like that's what I paid last time. Nope she calls me, lectures me that she ... Read More

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Google - Jun 8, 2024

Last time I had a headlight bulb replaced it was about $30. I have a receipt for a turn bulb for $13.45. I was charged $83 today. If I could remove bumper and do myself I would. When I called to schedule to come in I was told to come between a certain time, no appointment necessary. I get to dealership and Miss Russell proceeded to lecture me about appointments etc... then said it would be a very lengthy wait. Said it would cost about $20. I feel like that's what I paid last time. Nope she calls me, lectures me that she couldn't find me. I had nestled in for my wait, outside. When my vehicle was finished, I saw it sitting in the to go side, watched everyone pow wow and eat their lunch and flirt. I did see my favorite person there. She was working. Worst experience ever here. I was surprised.

Drew and the sales team were so helpful when I upgraded my 2021 Venue Denim to a 2024 version. My payment remained the same and received a fair trade in value for my 2021. They even had a model shipped to the location as there was not one on the lot. Wow!

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I was denied service because my engine had been worked on by another (certified) business. Baffled that I would ever be turned away for any reason. Thanks for nothing.

Quinton tibbon was the salesman that I worked with and he made sure I walked out the that dealership with a vehicle that fits for me and he didn’t settle for less

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